Accountholders say automated features and cash back incentives may solve frustrations with ability to spend funds on eligible health and wellness expenses

ATLANTA , Sept. 24, 2025 /PRNewswire/ -- In a national survey of Health Savings Account (HSA) users conducted by InComm Benefits *, a division of global payments technology provider InComm Payments , a majority of accountholders want to use their HSA as a spending tool to cover eligible health and wellness expenses. Despite that desire, half of accountholders admit they do not submit reimbursements for out-of-pocket spend on eligible expenses because "the process is a hassle." This underutilization leads to more lost value than accountholders realize.

"These results show a disconnect between the promise of HSAs and how employ

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