Phillies fan says tickets were stolen from his MLB Ballpark app and resold. Here's how to protect yourself.

As the Phillies head into the postseason, some fans say they've experienced their tickets disappearing from their MLB Ballpark app.

It's a curveball Tom Fitzwater said he did not see coming when he showed up to Citizens Bank Park with his brother's bachelor party.

"As we're walking up, I bring up the MLB Ballpark app on my phone to access the tickets," he explained. "Panic goes through my head, I don't see my tickets anywhere."

The Newark, New Castle County man said after explaining the situation to someone at the box office, he was told the tickets showed they'd been resold just hours earlier.

"I was like, there's just absolutely no way," he said. "I explained the situation to her and she came back and she was like, 'is your name Steve?' and I was like, 'no' and she was like, 'Well, s