Amazon agreed to a $2.5 billion deal resolving FTC claims it “tricked and trapped” users into Prime and made cancelation hard; many U.S. consumers who enrolled between June 23, 2019 and June 23, 2025—or tried and failed to cancel—can receive up to about $51, with some getting automatic refunds and others required to file a claim when notified.

What’s happening

Amazon will pay $2.5 billion to resolve an FTC suit over allegedly deceptive Prime sign-ups and cancellations, including $1.5 billion earmarked for customer refunds that work out to roughly $51 per eligible person.

The program includes automatic refunds for some low-usage accounts and a claims process for others, with timing tied to final court approval and administrator outreach.

Who is eligible

U.S. consumers who enrolled

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