Police in York Region are warning the public of scammers posing as bank investigators, saying they have taken more than $20,000 from victims.

According to police, the scammers call victims and claim there is an issue with the victims' bank account. Then they ask them for their credit or debit card numbers and security PINs, for what they say are verification purposes.

The scammers then go to the victims' homes to pick up the physical cards and use them to make illegal purchases or cash withdrawals.

In some cases, the scammers gain access to the victims' online banking through two-factor authentication, allowing them to transfer money directly from victims' bank accounts, police say.

Police say you should never disclose personal information on any unsolicited call claiming to come from

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