A video circulating on social media shows the moment a watch store employee at a Philadelphia mall called security on a Black customer after she broke his watch and told him she was unable to repair it.

The footage shows the customer’s encounter with a female staff member at a watch store, as well as members of mall security inside the Willow Grove Park shopping center.

In his conversation with a young security guard, the customer explains that he visited the shop to get a new battery for his watch.

He said that when the staff member replaced the old battery, she told him that she couldn’t screw the watch cover back on and that he could “just leave,” and she wouldn’t charge him.

The customer claimed that he informed the employee that if he took his watch to another store that could rep

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