Communications Minister Anika Wells has instructed Optus to bring in an "independent and external party" to review its systems as part of efforts to avoid another fatal triple-0 outage, but did not provide any details about what that would entail.

The minister met with the heads of Optus and its Singaporean parent company, Singtel, in Sydney on Tuesday morning, almost two weeks after a 13-hour outage was linked to multiple deaths.

Following the much-anticipated talks, Ms Wells said she had told the embattled telco to "find a way" to allow an external party to review their systems, "so that Australians can have confidence from the external investigation and advice rather than just hearing from Optus again that it will be fine".

A short time after the minister addressed media, Optus chair

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