Gaps in care are among the most daunting challenges facing American healthcare. According to one study, less than 10% of people ages 35 and older receive all the preventive care services they need — and nearly 5% receive none.

When patients don’t receive preventive services and screenings, they can get diagnosed later, incur higher costs, and face poorer outcomes. At the same time, health plans can face higher costs, lower quality scores, and increased member churn.

But other gaps don’t get so much attention. Call them gaps in data. When health plans don’t have a complete view of their members’ screening histories, they can’t appropriately risk-adjust their members, close gaps in care, and identify at-risk members who could benefit from care coordinat

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