The U.S. Postal Service is rolling out redesigned, technology-forward lobbies at retail locations nationwide as part of its “Delivering for America” transformation plan.
The modernized spaces aim to make mailing and package services faster, easier, and more convenient for customers, while also expanding access to government services.
Upgrades include: • 24/7 smart lockers — Customers can receive packages directly to secure lockers via Click-N-Ship and retrieve them any time. • Enhanced self-service kiosks — New kiosks allow customers to weigh items, print labels, purchase supplies, and mail packages, cutting wait times by up to 40%. • Rapid Drop mobile app — The app stores prepaid shipping labels, tracks packages, finds nearby post offices, initiates self-service acceptance, and mo