A new initiative has been proposed by the Brihanmumbai Municipal Corporation (BMC) to introduce a unified healthcare assistance system that is expected to transform patient experiences across municipal hospitals. The Integrated Patient’s Healthcare Schemes Assistance (IPHSA) project has been planned as a single-window digital platform, with tenders already issued for its implementation.
The system has been conceived to provide cashless treatment to patients and enable faster claim settlements for hospitals. It has been explained by civic officials that patients often face delays, paperwork burdens, and significant out-of-pocket expenses while availing government healthcare schemes. With the IPHSA, these hurdles are expected to be reduced significantly.
The initiative has been designed