Aged-care providers are screening out older people with high-support needs and ending clients' services without warning because of debts they were unaware of.
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The Older Persons Advocacy Network's Presenting Issues report has identified the top issues facing the $36 billion aged-care system as: poor communication, difficulties finding service providers and barriers to accessing assistive technology.
The network's chief executive Craig Gear said the report, released on Tuesday, "shines a light on the cracks in a system that's close to breaking point" and is "a stark reminder of how much work still needs to be done".
The report found issues ra