WPTV

BOCA RATON, Fla. — For Jennifer Gilli, her $10,000 check from the My Safe Florida Home finally arrived.

"I was actually surprised when I got it because the whole process took since February," Gilli said.

WATCH BELOW: $10K grant finally arrives after WPTV steps in $10K grant finally arrives after WPTV steps in

Gilli said her grant was approved last year for a new roof on her Boca Raton home.

The state-run program assists homeowners with grants up to $10,000 for storm-related improvements and to help lower insurance costs.

"Submitting all my information was quick and easy, seamless, but once they got to the approval process and said, 'OK, we're sending you a check,' it stalled out for months," Gilli said.

When she emailed WPTV with the issue near the end of September, we took h

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