VDH's office responsible for nursing home oversight, the Office of Licensure and Certification (OLC), is currently being overhauled at the direction of Governor Glenn Youngkin, with state leaders racing to fill all vacancies of nursing home inspectors by the end of the year.

But leading up to these efforts, the understaffed OLC has been failing to complete timely nursing home inspections and still ranks next to last in the country for the percentage of facilities overdue for routine inspection (75%), according to federal data. The office was also the subject of CBS 6 investigations last year in which families voiced frustrations with slow responses to their complaints.

An internal study of the OLC would later reveal that critical positions remained vacant for years and that inspectors -

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