Security experts say an IT outage that caused Canadian border officers to miss potential security lookouts on people entering the country highlights a systemic issue that needs to be fixed.
The system went down after an unforeseen technical problem during routine maintenance on Sept. 28, according to the Canada Border Services Agency (CBSA).
Border officers say they missed potential security lookouts during the outage , which also caused delays of up to 38 hours for some cross-border truck drivers.
Those security lookouts, according to the CBSA, warn officers about people or shipments that might pose a threat to Canadians.
Kelly Sundberg, a former CBSA officer who now researchers border security as a professor at Mount Royal University, said he believes that, "Without question, pe