New Delhi, Oct 9 (IANS) Agentic AI is set to revolutionise India’s telecom sector through self-healing networks, predictive maintenance, hyper-personalised customer engagement, a report said on Thursday.

Around 97 per cent of telecom companies are now adopting or assessing AI, with 49 per cent already embedding it into daily operations, the report from KPMG India said.

Agentic AI can revolutionise the telecom sector by enabling intelligent networks, predictive maintenance, hyper-personalised customer engagement, and real-time service orchestration, the report added.

Half of telecom companies have implemented their first GenAI use case and telecom operators must scale AI pilots into enterprise-wide deployments with AI-ready infrastructure and skilled teams.

Business leaders plan $25 mil

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