Walmart and Sam's Club products will soon be shoppable on ChatGPT. Suzanne Kreiter/The Boston Globe/Getty Images New York —
Walmart is partnering with OpenAI to let users browse and make purchases directly through its popular chatbot ChatGPT, as the world’s largest retailer looks to use AI to leapfrog rival Amazon in online shopping.
Walmart CEO Doug McMillon said in an announcement Tuesday that the retailer’s current online shopping experience consists of a “search bar and a long list of item responses.” That is about to change, he said, thanks to AI’s ability to provide a multimedia experience with more personalized answers.
A Walmart spokesperson told CNN that the feature will launch in the fall, offering an extensive list of Walmart items as well clothing, entertainment an