How are people using AI for therapy?

A growing number are sharing their anxieties, frustrations, and darkest thoughts with AI chatbots, seeking advice, comfort, and validation from a sympathetic digital helper. There are hundreds of phone apps that pitch themselves as mental health tools. Wysa, which features a cartoon penguin that promises to be a friend “that’s empathetic, helpful, and will never judge,” has 5 million users in more than 30 countries. Youper, which has more than 3 million users, bills itself as “your emotional health assistant.” But many people use generalist chatbots like OpenAI’s ChatGPT as stand-in therapists, or AI companion platforms like Character.AI and Replika, which offer chatbots that appear as humanlike virtual friends and confidants. A recent study found that

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