Salesforce CEO Marc Benioff heralded the arrival of the agentic era during his keynote at the CRM giant's annual Dreamforce conference.

Speaking in San Francisco, California, on Tuesday, without the protection of the National Guard troops he had invited to police the city , Benioff said , "The agentic revolution, there's no question, it is here." He promised attendees they can see it for themselves at Agentforce City, the exhibition area to show off the company's Agentforce AI platform.

The agentic era refers to the way that AI vendors apply wishful thinking to this particular moment in time. Agents are AI models given access to software tools to pursue some goal with limited supervision. These agents fail a lot – 70 percent of the time by one recent measure. Even so, Salesforce, among o

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