SOUTH BARRINGTON, Ill. (WLS) -- Millions of dollars in Cook County property tax refunds are on hold because of delays with a computer system upgrade. One local woman is still owed more than $9, 000, but her hold up started years before the computer upgrade mess.

South Barrington homeowner Sherry Schnell finally has much-needed signed certificates of error.

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"The problem is they're not paying out any money yet," Schnell said.

She has been waiting on more than $9,000 since ABC7's first I-Team report on her square-footage error one year ago.

"I feel that we are owed. It is only fair. We paid it when we shouldn't have been paying it," Schnell said.

So, what's the holdup? Cook County leaders now blame the county's computer upgrade, w

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