Royal Mail has been fined £21m for failing to meet delivery targets for the third year in a row.

As well as failing to meet current delivery times for both first and second class mail, Royal Mail did not meet revised down targets agreed with Ofcom.

The delivery network delivered 77% of first class mail and 92.5% of second class mail on time, "well short" of its 93% and 98.5% targets, the communications regulator said.

It's also below the reduced goals which were set out for the delivery company at the start of the year - bringing down the percentage of first class post delivered the next day from 93% to 90%, and second class mail delivered within three days from 98.5% to 95%.

The latest fine is double that levied last year , £10.5m, and nearly quadruple the £5.6m fine in 2023.

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