What changes are being made to Cumberland County Animal Services?

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Cumberland County officials are making changes to the Animal Services department following the director's resignation and employee concerns.

A new call tree system is being developed to manage high call volumes and better direct resident inquiries.

The department is collaborating with other county offices on enforcement policies.

Changes are being made to Cumberland County Animal Services, officials said recently, following the August resignations of its director and a former Animal Services officer.

During an Oct. 9 agenda meeting, Assistant County Manager Faith Phillips said she has met with the remaining employees to learn about their roles and needs, along with getting input about how they can be supported.

Phillips said goals for the Animal Services departm