NEED TO KNOW

John Heald, the brand ambassador for Carnival Cruise Line, shared a behind-the-scenes look into the Carnival Conquest’s lost and found after a sailing

Among the items left behind were sunglasses, phones, children’s toys, clothing and much more

Heald explained that items may take a while to be returned to guests because they have to “go through customs and all the other paperwork has to be done"

John Heald, the brand ambassador and senior cruise director of Carnival Cruise Line , is lifting the curtain on what happens to all the sunglasses, wallets, and personal items that get left behind after a sailing.

Around two hours after the Carnival Conquest completed its debarkation process, Heald shared a video to Facebook on Oct. 13 showing curious cruisers some of the thing

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