By Annadurai Elango

AI has moved from hypothetical promise to real-world impact, transforming how businesses prepare for the future. According to the Google Cloud 2025 State of AI Infrastructure Report, 39% of organisations are implementing generative AI in production, while 98% are actively exploring its use. As superior customer experiences become a priority, businesses are eager to unlock AI’s full potential to accelerate innovation and drive sustained growth. However, AI alone cannot deliver scale and agility without a robust technology backbone capable of handling the increased demands.

Successful AI implementation isn’t just about hiring skilled resources. It’s a comprehensive transformation that requires a well-thought-out approach spanning strategy, infrastructure, culture, a

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