Artificial intelligence is the next big thing in tech, and now, United Airlines is getting in on it. As per the transcript from United's Q3 earnings call on Seeking Alpha, United's deployment of AI has already eliminated approximately 4% of its headquarters workforce , with plans for additional job reductions in the future. These cuts are part of a broader corporate push to streamline operations, improve efficiencies, and reduce costs as the airline integrates more digital tools across functions.
United’s leadership framed the move as inevitable in an evolving airline landscape where AI and automation promise to reshape support functions, predictive maintenance, scheduling, and analytics. The move is helping to make existing workers more efficient and reduce costs at the airline's