WESTLAKE, Ohio — Crocker Park was bustling Friday, with shoppers eager to trade online clicks for in-person connections.
“It’s nice to get out and see people and not just buy stuff on the couch, you know?” said Denise Miller, who was shopping with her husband, Keith.
The Millers said they enjoy the chance to browse in person and avoid the guesswork that often comes with online orders.
“I just bought a pair of tennis shoes on Amazon, and I didn’t get to try the size on and they’re too small. So you have to send them back,” said Keith Miller. “But I could come into LL Bean or Dicks Sporting Goods and try on the pair of shoes and make sure they fit right.”
More and more shoppers feel the same way. A recent study found that more people plan to shop in stores this holiday season, with 44% s