When Sarah Reynolds of Ladysmith went for a routine chiropractic adjustment in 2014, she didn’t know her life was about to break open. Literally.

The registered massage therapist suffered what she now knows was a catastrophic spinal injury — caused by an underlying genetic condition she didn’t yet know she had: Ehlers-Danlos Syndrome (EDS), which weakens connective tissue.

The injury left her with severe instability in her neck and a cascade of worsening neurological symptoms. Her once-active life collapsed into a blur of pain, instability and cognitive dysfunction. But despite the alarming onset and worsening condition, doctor after doctor dismissed her concerns.

Reynolds would go on to see dozens of medical professionals — from neurologists to neurosurgeons and pain specialists. It wa

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