CHENNAI: The Madras High Court has directed private carrier Air India to pay Rs 35,000 to a passenger who suffered health complications after eating the food provided by the airliner that contained hair.
He experienced vomiting and stomach pain after eating the food.
Justice PB Balaji gave the directive recently while partly allowing the appeal filed by Air India Limited, which challenged an order of a trial court that directed it to pay a compensation of Rs one lakh.
The judge said that in one breath, they claimed that there were seven airline staff on board, and the plaintiff (passenger) never complained to any of them. However, on their own volition, at paragraph No 10 of the written statement, it admitted that the passenger orally complained, which was also radioed through the Comp