A new audit by New York State Comptroller Thomas P. DiNapoli found that the New York State Office of Children and Family Services (OCFS) did not do enough to monitor and support New York City’s Adult Protective Services (APS) program, leaving local provider offices, including those serving the Bronx , struggling with high turnover and uneven caseloads. Assistance fell short for vulnerable adults in New York City because APS experienced staff shortages and high caseloads, according to the audit. The audit found that inadequate state oversight led to missed visits and delayed service plans, leaving some adults with physical or mental challenges without timely services.

APS is run by the city’s Human Resources Administration (HRA) and overseen by OCFS. APS caseworkers help adults with ph

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