Amazon Web Services, the world’s largest cloud provider, said issues continued to plague its operations after a widespread outage degraded services for a range of customers including government agencies, AI companies and financial platforms.

Hours after saying Monday (Ocober 20) that it had mostly recovered from the database network issue, AWS said some users were still struggling to connect with rented servers. In an update on its health dashboard, the company said multiple AWS services in the East Coast region had experienced network connectivity issues.

Amazon.com Inc.’s cloud service underpins a large chunk of the internet, accounting for about a third of the cloud market. Any outage has major ripple effects.

AWS said that a digital directory for a key database service malfunctioned

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