A Bengaluru-based tech professional who forgot his backpack on a shuttle to Kempegowda International Airport was reunited with it within minutes, all thanks to the quick action of airport staff and the use of UPI details to trace the vehicle.
The passenger, identified as Jaskaran Singh, who was travelling by a Bengaluru Metropolitan Transport Corporation (BMTC) KIA shuttle to the airport, realised just before check-in that he had left his backpack on the bus. He immediately contacted the airport staff for help.
Using Singh’s UPI transaction history, the staff were able to identify the shuttle bus number and retrieve the lost bag. Singh later shared his experience on X (formerly Twitter), thanking an airport staff member named Ravi for the assistance.
“Forgot my backpack on a KIA shuttle