When Rani Johnson joined Workday as chief information officer in March 2023, her appointment happened to coincide with some monumental generative artificial intelligence milestones, including the debut of Anthropic’s Claude and the rollout of OpenAI’s GPT-4.

Amid all the buzzy attention on generative AI and the hunt to produce both top- and bottom-line gains from the deployment of these fast-developing tools, Workday wanted to be thoughtful about how it would budget the business software company’s AI investments. A close partnership was forged between IT and finance, the latter led by Chief Financial Officer Zane Rowe, who joined Workday just three months after Johnson.

“We created a framework for the governance to ensure that any material AI investments had a review process,” says Johns

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