An Air India traveller won a case against the carrier after a long legal battle of 23 years for contaminated food served during his travel from Colombo to Chennai. The compensation? Rs 35,000.

The incident was from July 26, 2002, and the verdict was passed by Madras High Court on October 10, 2025. Advertisement

Here’s what happened: Passenger P Sundarapariporanam, during Air India flight IC 574, discovered that the food served to him in a sealed packet by the airline had strands of hair, as mentioned in a report in The Economic Times. The report stated that the sight of the hair in his food made him nauseous.

The passenger, to make matters worse, could not file a complaint either because there were no complaint boxes or forms available. The flight staff reportedly did not listen to him

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