The use of outsourcing for information technology (IT) mandates has surged within the Quebec government apparatus, while internal expertise is suffering staff losses, even within the Ministry of Cybersecurity and Digital Affairs (MCN).

This is what the Quebec Public and Parapublic Service Union (SPFQ) put forward Thursday morning before the Gallant Commission, which is investigating the SAAQclic fiasco.

Related: • SAAQclic fiasco: ‘I had my foot on the gas,’ defends former CEO Nathalie Tremblay • SAAQclic fiasco: Auditor General’s $1.1B estimate may be too low • SAAQclic fiasco: Karl Malenfant denies colluding with SAP • SAAQclic fiasco: Karl Malenfant denies having given contracts to his friends

According to figures presented by the union organization, the value of IT service c

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