A Brevard County 911 dispatcher is being honored for her handling of a series of intense calls for help.

Brooke Schaffroth, 28, has worked as a communications officer for the Melbourne Police Department for five years.

On Sept. 3, Schaffroth had a demanding shift with a steady volume of calls. She received back-to-back calls involving suicides — one by gunshot and the other an overdose. The first call was a confirmed suicide of an 82-year-old man.

For the second call, Schaffroth dispatched crews in time to intervene.

"That was a good outcome that she was OK," Schaffroth said. "It was a relief that it was an attempt, but she ended up being OK. She got the help that she needed, so it was a relief to hear that."

While communications officers are always there if you need help, there are a

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