Yesterday evening, Alaska Airlines experienced considerable operational disruption as a result of an IT outage that forced the carrier to issue a ground stop for both its mainline flights and those operated by its regional partner, Horizon Air. With hundreds of services having thus been delayed or canceled, the airline has postponed its third-quarter earnings call and implemented a flexible travel policy for its guests.

The outage signaled a challenging end to Thursday for the oneworld member, which expects to see knock-on effects cause a degree of disruption today as well. While such outages and subsequent ground stops are rare, this is not the first time in recent memory that one has hit Alaska Airlines.

A Chaotic Thursday Evening

Alaska Airlines announced yesterday afternoo

See Full Page