Buying concert tickets from resale sites can save money, and get you better seats, especially when the best seats on Ticketmaster are gone in minutes. But getting refunds when events are canceled may take longer than purchasing from primary sellers.

Joe Singer experienced this firsthand when he bought $330 tickets to see the band Weezer from Vivid Seats, after the show sold out on the primary market.

When the concert was canceled, Singer's friends who bought tickets directly from festival organizers received refunds within days, but Singer had to wait well over a month.

"I reached out to Vivid Seats after a week and a half of waiting, and they said they hadn't received confirmation that the concert was canceled," Singer said.

Vivid Seats told us refunds typically take just three to f

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