We’ve all worked with someone who feels things deeply at work. Maybe it’s the person who tears up after feedback or the one who goes quiet for a day if a project doesn’t go their way.

They’re not being dramatic — they just care, sometimes a little too much. And while it can be tricky to manage an employee who takes work personally, it’s also a sign of something good. It means they’re invested. They want to do well. They’re proud of what they contribute.

If you’ve ever managed someone who meets every bit of feedback with emotion, you know it can feel like walking through a field of rakes. You’re trying to help them grow and, suddenly, you’ve hit a nerve. But here’s the thing: employees who care deeply are often easier to coach than those who’ve checked out.

Passion can be guided; apathy

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