India’s top hospital chains are deploying artificial intelligence (AI) to improve clinical efficiency and accuracy while easing pressure on doctors and nurses — even as they stress that the technology will not replace human expertise.

At the Business Today AI Summit 2025 session titled Harnessing AI in Healthcare: Innovation & Access held in Bengaluru on Wednesday, Viren Prasad Shetty, Executive Vice Chairman of Narayana Health, said AI is already transforming routine hospital operations by automating repetitive, manual tasks and freeing up medical staff to focus on patient care. Advertisement

“The biggest constraint in healthcare is the huge reliance on manpower, as a lot of activity is manual and paper-intensive. AI helps eliminate repetitive, non-essential tasks and allows doctors an

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