Canara Bank has guided for a 13% growth in advances for the current fiscal, Managing Director and CEO K Satyanarayana Raju tells Kshipra Petkar in an interview. He says the RAM (retail, agriculture and MSME) credit has outpaced the growth in corporate credit, while the bank still needs to work on growing CASA deposits. Excerpts:

Canara Bank has shown a consistent growth in profitability and an improvement in asset quality. What attributed to this performance and which areas still need more work?

We focused on tech, competitiveness, and CASA. We built retail and MSME hubs, ranking systems, and transparent HR policies. Recovery apps and centralised dashboards improved NPAs. Field staff are using mobile apps for outreach. The strategy we adopted 2.5 years ago is delivering results, but C

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