What began as a serene vacation in Kerala turned into a distressing ordeal for Janvi, an assistant professor from Mumbai, who shared her experience of being allegedly harassed by local taxi union members in Munnar. Her detailed video, posted on Instagram on October 31, has since gone viral, sparking conversations about tourist safety and the rights of passengers using online cab services in India.

'I was being forced to go...'

In the video, Janvi recounted how her trip started smoothly with visits to Kochi and Alleppey, where she praised the people as “extremely kind and welcoming”. However, her experience took a sharp turn after reaching Munnar. “Our Airbnb host casually told us that Uber and Ola pickups are not allowed in Munnar,” she said, emphasising that it wasn’t a case of unavai

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