New Delhi : The National Highways Authority of India (NHAI) has simplified the Know Your Vehicle (KYV) process to enhance the customer experience for FASTag users.

According to the new rules published by the Indian Highways Management Company Limited (IHMCL), FASTag services will no longer be terminated for non-compliant vehicles, and users will have ample opportunity to complete the KYV process.

Vehicle owners are now required to upload only a front photo of their vehicle, as the system will automatically retrieve registration certificate (RC) details through the Vahan database. Issuing banks will proactively assist users and a dedicated helpline will remain available for customer support.

Users will no longer face service disruptions for not completing vehicle verification, as the NH

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