Air Canada, the nation’s flag carrier, earned Skytrax’s 4-Star rating and was named Best Airline in North America for 2025. As a customer-centric organization, the airline appears to be doing more right than wrong, as evidenced by its latest revision of ticketing policy for passengers affected by Hurricane Melissa .

A founding member of Star Alliance, the world’s largest global airline network, Air Canada is a full-service carrier offering scheduled flights to over 180 destinations across Canada, the U.S., and six continents worldwide.

In a fiercely competitive aviation landscape dominated by major U.S. carriers such as United, Delta, and American Airlines, Air Canada was named the North American Winner for Employee Experience Strategy at the sixth annual ARCET Global Customer Centri

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