LANCASTER, N.Y. — Thousands of New Yorkers rely on federal heating aid to stay warm in the winter. But with the government shutdown still in place, that help is also on hold.

Energy bills typically rise during the winter, and millions of New Yorkers, including families right here in Western New York, rely on heap each year.

RELATED: Winter heating bills projected to rise in WNY

HEAP stands for the 'Home Energy Assistance Program.' It's a federal program that helps low-income households pay their heating bills. Each winter, it gives families a credit or grant toward their energy costs.

EAP stands for the 'Energy Affordability Program.' It's a statewide utility program run by companies like NYSEG. It offers monthly bill credits or discounts for customers who meet certain income requir

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