NCDRC Orders Shriram Life Insurance to Pay Claim After Policyholder’s Death, Slaps Rs1 Lakh Cost on Insurer

While dismissing a revision petition filed by Shriram Life Insurance Company Ltd and upholding concurrent orders of the district and state consumer commissions, The national consumer disputes redressal commission (NCDRC) directed the insurer to settle a death claim and pay Rs1 lakh as costs to the complainant. The Commission held that the insurer had repudiated the claim with mala fide intent despite the insurance contract having been validly concluded before the death of the policyholder. In an order last week, the NCDRC bench of air vice-marshal (AVM) J Rajendra (retd) and justice Anoop Kumar Mendiratta, says, "It has been categorically observed by the district forum that pursuant to the proposal dated 2 September 2015, the policy was issued by the insurance company on 7 September