A Baptist Health patient says she was shocked to find another person’s private medical information in her online health portal, raising serious concerns about patient privacy and data security.

Elise Geiss told the News4JAX I-TEAM that when her wife checked her blood test results online, the first few pages contained her own information — but the next two pages included the personal details of a complete stranger.

“It had his first and last name, his birthday, a contact phone number, patient ID, specimen ID — everything you would find on lab work,” Geiss said. “I started wondering if someone else has our information too.”

Geiss said the bloodwork had been processed by Quest Diagnostics for Baptist Health. Concerned, she and her wife decided to contact the stranger directly to alert him

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