Starbucks has finally broken its silence after a wave of backlash over its sold-out Christmas merchandise — the limited-edition Bearista cups — which disappeared from shelves almost instantly, leaving fans fuming and the coffee giant scrambling to apologise.

Starbucks apologises for the sold out glass bear cups

The festive frenzy began when Starbucks released its 20-ounce bear-shaped iced coffee glasses to mark the Christmas season. Within hours of the November 6 launch, the merchandise was sold out nationwide, sparking outrage across social media.

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“The excitement for our merchandise exceeded even our biggest expectations,” Starbucks said in a statement to People magazine on November 6. “Despite shipping more B

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