Bengaluru: Citizens in Karnataka will soon find it easier to file complaints with government departments as the state prepares to launch an Artificial Intelligence-enabled Grievance Redressal System.

Developed by the Centre for e-Governance, Karnataka, the platform is expected to assist citizens in drafting complaint letters related to issues such as water supply, electricity, roads, or government schemes. Users will need to provide only basic details, following which the AI tool will automatically generate and forward the complaint to the relevant department. The facility will be available in both Kannada and English, as reported by The New Indian Express on Monday.

The upcoming platform is an enhancement of the existing Integrated Public Grievance Redressal System (iPGRS), which has be

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