The Basics

How long have you worked at City Light? 12 years

Division: Customer Operations

Tell us about your role: The Customer Operations Division is made up of several teams, including Customer Engineering, which is responsible for supporting customers with the installation, removal, and modification of electric service connections. As a supervisor in Customer Engineering, I contribute by driving training, project management, business process improvement, data analysis, and quality control.

Background

Hometow n: Colorado Springs, Colorado

Alma mater : Western Governors University

Discipline/Trade of study: Bachelor of Science in business management. and Master of Science in management and leadership.

Tell us about your family/pets: My husband James and I got married in

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