CINCINNATI —

The first snow of the season came and went, but the chilly weather is here to stay.

Heating technicians say it may come as a shock to the system – your home heating system, that is. Advertisement

"This is your wakeup call that winter is here,” said Chris Cox.

Cox is the president of Al’s Comfort Technologies. WLWT tagged along as the heat pro took a call to help a Mason couple get the heat back on.

"They were dropping a temperature, furnace would not come on,” said Cox, "I found there was a junction box, loose wire shorted out, made a new connection, tightened it up. The furnace came right on."

It wasn’t his first stop and won’t be his last.

"We're extremely busy,” Cox said, "We're booked out through Dec. 4 right now. I'm usually the guy that says I can be there today

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