Sonder, a short-term rental company and former Airbnb rival, abruptly went out of business after Marriott ended its licensing deal on Nov. 9 — leaving guests scrambling as they were told to vacate their rooms immediately, according to accounts shared with CBS News and on social media .

Paul Strack, 63, visiting Boston from Little Rock, Arkansas, told CBS News he received an email from Marriott on Sunday about his Sonder stay, but he initially mistook it for a scam. The email said that Marriott's agreement with Sonder had ended, and that "we are unable to continue your reservation beyond today."

"[W]e are kindly requesting that you check out of the property as soon as you are able," the email read, according to a copy obtained by CBS News.

Because he had mistaken it for spam, he ign

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