SAN FRANCISCO — Philip Maddalena was drawn to the iPhone 17 Air because of its sleek look. He watched Apple’s keynote, read the reviews and bought it the day it went on sale.

The lawyer from Connecticut was smitten with its look, but the love didn’t last. The Air’s single camera wasn’t a good fit for capturing his two young kids, he said, and the speakerphone never got quite loud enough. Mostly though, he says he struggled with its battery — he needed it to last longer, to stay in touch with judges and clients. A few weeks later, Maddalena decided to exchange it for an iPhone 17 Pro.

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